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CompTIA A+ Certification Training Dubai

Intensive training to obtain CompTIA A+ certification - IT Support and troubleshooting

CompTIA A+5 daysBeginnerBlended (in-person + remote)

In Dubai, our cybersecurity training supports Dubai businesses in their secure digital transformation. Organizations like Emirates NBD, Dubai Islamic Bank, DP World trust our expertise to train their teams. Based in Dubai Internet City, we understand the specific challenges of the United Arab Emirates market and adapt our programs to local realities.

Key Information

Duration5 days
ModeBlended (in-person + remote)
LevelBeginner
LocationDubai
Price6000-12000 AED
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What You'll Learn

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Install, configure, and troubleshoot PCs, laptops, and mobile devices
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Manage Windows, macOS, Linux, iOS, and Android operating systems
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Diagnose and resolve hardware and software issues
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Configure and secure networks (TCP/IP, Wi-Fi, VPN)
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Implement IT security best practices
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Provide professional and effective customer support
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Prepare for CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams

Prerequisites

Basic computer knowledge recommended. No prior certification required. Training suitable for IT beginners.

Target Audience

  • β†’Beginners wanting to start an IT career
  • β†’IT professionals in career transition
  • β†’Support technicians seeking certification
  • β†’Junior system administrators
  • β†’Computer science students

Detailed Curriculum

1

Core 1 - Part 1: Hardware

  • β†’PC components: CPU, RAM, motherboard, storage (HDD, SSD, NVMe)
  • β†’Peripherals and connectors: USB, HDMI, DisplayPort, Thunderbolt
  • β†’BIOS/UEFI configuration and boot process
  • β†’Printers and multifunction devices
  • β†’Installing and replacing components
  • β†’Hardware troubleshooting: diagnosis and resolution
2

Core 1 - Part 2: Networking

  • β†’TCP/IP fundamentals: IP addressing, subnetting, DHCP, DNS
  • β†’Network technologies: Ethernet, Wi-Fi (802.11), Bluetooth
  • β†’Router and switch configuration
  • β†’Connectivity troubleshooting
  • β†’Network tools: ping, ipconfig, tracert, nslookup
3

Core 1 - Part 3: Mobile Devices

  • β†’iOS and Android configuration and management
  • β†’Email, calendar, contact synchronization
  • β†’Mobile security: encryption, MDM, 2FA
  • β†’Troubleshooting touchscreens, batteries, connectivity
4

Core 1 - Part 4: Virtualization and Cloud

  • β†’Virtualization concepts: hypervisors (VMware, Hyper-V, VirtualBox)
  • β†’Cloud computing: SaaS, IaaS, PaaS
  • β†’Cloud storage and backup
  • β†’Virtual desktop and cloud applications
5

Core 2 - Part 1: Operating Systems

  • β†’Windows 10/11 installation and configuration
  • β†’User management, permissions, and file sharing
  • β†’System tools: Task Manager, Registry, GPO
  • β†’Windows command line and PowerShell
  • β†’macOS and Linux: navigation, basic commands
6

Core 2 - Part 2: Security

  • β†’Threats: malware, phishing, ransomware, social engineering
  • β†’Antivirus, firewall, data encryption
  • β†’Authentication: passwords, biometrics, MFA
  • β†’Wi-Fi security: WPA3, EAP, VPN
  • β†’Secure data destruction
  • β†’Security policies and compliance
7

Core 2 - Part 3: Software Troubleshooting

  • β†’Troubleshooting methodology
  • β†’Operating system problem resolution
  • β†’Diagnostic and recovery tools
  • β†’Backup and restore
  • β†’Performance optimization
8

Core 2 - Part 4: Professional Support

  • β†’Client communication
  • β†’Ticket management and documentation
  • β†’Change procedures and project management
  • β†’Physical security and compliance
  • β†’Professional practices and ethics
9

Exam Preparation

  • β†’Core 1 exam simulations (220-1101)
  • β†’Core 2 exam simulations (220-1102)
  • β†’Success strategies and time management
  • β†’Review of exam objectives
  • β†’Hands-on labs and exercises

Expected Outcomes

Complete preparation for CompTIA A+ exams (Core 1 and Core 2)

90% first-time pass rate

Practical IT support skills immediately applicable

Globally recognized certification by employers

Exam voucher included in training price

Companies in Dubai using this training

  • Emirates NBD - Awareness training for 500+ employees
  • Dubai Islamic Bank - Ongoing certification program
  • DP World - Security audit and custom training
  • Dubai Internet City startups - Monthly group training sessions

Regulatory Compliance

UAE Cybersecurity Law, NESA (National Electronic Security Authority), Dubai Data Law, DIFC Data Protection Law, ISO 27001 compliance for banking and telecom sectors

FAQs

What is CompTIA A+ certification?
CompTIA A+ is the world's most recognized entry-level IT certification. It validates essential skills in technical support, hardware/software troubleshooting, networking, and security. It's required by many employers as a prerequisite for IT technician positions.
How many exams are required to obtain the certification?
CompTIA A+ certification requires passing 2 exams: Core 1 (220-1101) covering hardware, networking, mobile, and cloud; and Core 2 (220-1102) covering operating systems, security, and troubleshooting. Each exam is 90 minutes with up to 90 questions.
What is your student pass rate?
Our program has a 90% first-time pass rate for both exams. We combine theory, intensive hands-on labs, exam simulations, and personalized support. The exam voucher is included in the training price.
How long is the certification valid?
CompTIA A+ certification is valid for 3 years from the certification date. You can renew it through the CompTIA CE (Continuing Education) program by accumulating 20 CEUs (Continuing Education Units) or by passing a higher-level CompTIA certification.
What career opportunities does this certification offer?
CompTIA A+ opens doors to many positions: IT Support Technician ($35-50K), Helpdesk Analyst, Field Service Technician, Desktop Support, Technical Support Specialist. It's also the first step toward advanced certifications (Network+, Security+, CCNA). The IT market actively seeks these profiles with +4614% growth in searches.

Ready to get started?

Next session in Dubai

January 15, 2026

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Pricing adapted to the Dubai market. Inter-company and in-house training available. Custom quote within 24h.